Zest Concierge - Virtual Assistant in Bath

Zest Testimonials

After my personal experience using Zest, I would highly recommend their services. They are very professional, resourceful and helpful. They made our move so much easier and convenient. Wish I made use of them earlier.

Michael Classans - Bath Rugby

Wendy, many thanks for all your hard work in supporting the Bath Rugby Foundation at the recent Bath Business Club event. The charity golf day was a great success and the amazing amount of nearly £4,000 raised ,will go directly to helping local children. Thank you again for delivering such a professional event and I think I still need a lot of practice!

Jimmy Deane - Bath Rugby Foundation Manager

Wendy has been a real help to Bath Rugby with her in-depth knowledge of life in and around Bath and many different sectors elements of that life. She has helped settle in many players and their families and solve a variety of issues and challenges.

Nick Blofield - CEO - Bath Rugby

5 words to describe Wendy…..Effective, Efficient, Versatile, Personable and Discreet – everything you’d want from a great concierge service

Graham Massey - The House

If you need something done – then Wendy is your woman! She can turn her hand to anything you need help with – and if she can’t help she will certianly know someone who can – if you need any kind of business support, organisation, administration, cold calling, appointment setting etc etc – Wendy is someone who is professional and trustworthy, and I would happily recommend her and her company.

Sue Gilkes - Your Impact

I have hired Wendy manage my house – it was a mess and I needed to do a lot of work – hiring handymen and managing contractors, doing clearing. She has been an enormous help and even looked after my two very precious cocker spaniels when I have been away. Now I work in Dubai she checks on the house and liaises with my lodger, organises the dogs and kennels and checks my post. I can rely on her and have peace of mind that things will be dealt with while I am away.

Merilyn Parker-Armitage

Customer service isnt just a slogan @ Spinnaker which is why we choose to use an independant agency (Zest) to make regular calls to gather independant feedback on our behalf – Wendy does this in a very proffesional manner and quickly gets under the skin of any issues we might have otherwise missed. I highly recommend her

Neil Donovan - Spinnaker Sales

Taking on the services of Zest Concierge to arrange my recent house move was one of the best decisions I have made. The thought of moving house was daunting enough, but the practicality sent me cold and was stressed just thinking about it. Using Zest, I simply left my old house without packing a single box and moved into my new home without unpacking a single box. Everything was taken care of, right down to the last details. It was like the fairies had been. It was seamless, professional and completely stress-free and am using them again for my forthcoming move.

Maggie Gibb, November 2011

Trying to balance running a fast growing company whilst moving into a newly refurbished house was a challenge, needing to be in two, if not three places at once. Zest were brilliant at managing the move and liaising with the letting agent and the remaining trades people which allowed me to get up in the morning in my old house and go to sleep in my new house in the evening.

Peter Gradwell, Gradwell, March 2012

Wendy has organised home help for my mum who lives with us. I needed help in keeping mums granny annex clean, as I also run a business with my husband and have limited time. Mum has Altzheimers, so I wanted someone who was kind and caring, a little extra, and Zest has provided this service brilliantly, she also brings mum flowers!!

Angie Whitfield - March 2012

Wendy and Zest Concierge singlehandedly arranged our move into our new house with such efficiency and a minimum of fuss. She can always deal with anything and everything we send her way. Wendy definitely makes my life easier.

Sam Taylor-Wood and Aaron Johnson

Great idea and great service. Not everyone can run their company and keep all of the balls up in the air at the same time. Zest Concierge can help companies run smoothly behind the scenes, to allow you to do what you do best, run the business and make more profit. They can also help develop your contacts and make sure you keep in touch with the people that matter.

Dan James

“Nothing is too much to ask Wendy and her very proficient team. Neither is too little! I try to pass on all kinds of admin work to ZEST knowing that:
1. It will be done
2. It will be done with professionalism
3. It will not be expensive
4. I trust them

Got to be one of the best services I have come across in the UK, never mind the area.

Mark Calter

Wendy and the team at Zest are tuly the best. Always thinking of new ideas, pay close attention to details and no job too big or too small. They have a real “can do” attitude.

Dave Dixon

“I love the end result, the rabbit that Zest manages to pull out of the hat for their clients. I attend an all day party organised by Zest Concierge Ltd for my good friend and it was a fantastic experience from start to finish. The organisation, preparation and execution on the day was professional yet very relaxed, and the calibre of venue, food and entertainment found at short notice and within tight budgets astounded me. The effort behind the scenes must have been tremendous and Zest certainly knows how to cut a deal with their suppliers and pass the benefits on to their clients. Tremendous.”

Chris Prosser

“Wendy and the team at zest are fantastic at everything they put their hand to in providing fantastic client services and i have had the pleasure of working with them. They provide quality and consistency in their service that is sometimes forgotten about in other industries and it is a pleasure to work with them and i always feel comfortable recommending their services to others”

Ed McKenzie

“In today’s Busy world it’ is so inspiring to meet people who are passionate about what they do and how they can help others. Wendy as Zest encapsulates this sense of helping by offering a plethora of services that really take the tedium out of life and help you feel motivated
Wendy and her team are conscientious and tireless and innovative and it’s brilliant to know they a there on hand to be my concierge, my back up and my team when I need them”

Stephanie Hill

We have found Wendy’s attention to detail second to none and it was particularly gratifying for us to receive such high quality service. We would have no hesitation in recomending Wendy and please use me as a referal when the need arrises.

Chris Goodenough, Impress Interiors

“I have known Wendy for over 2 years and have recommended her to many of my clients. She is both highly professional and motivated to help her clients and support her business contacts. I will continue to regularly recommend Wendy and Zest to both my clients and business contacts.”

Oliver Nash, Armada Finance

“Wendy provides a broad range of support services for my business, delivering on time every time, which is critical in keeping my clients happy.”

Neil Wilkins Viper Marketing

“Wendy has always delivered results regardless of the demands placed on her. Whatever you need doing, business or personal, Wendy and Zest Concierge deliver on time, every time.”

Matt Chappell

“Wendy has been excellent at our business events, booking people in smoothly, efficiently and with great personal care. Her top people skills allow me to relax knowing that my guests, up to 80 business people at a time, are being looked after appropriately. We’ve hired her on at least 8 occasions now. Wendy is energetic and a do-er. Hire her!”

James Tribe, Best of Bath

“Wendy and her team at Zest did a great job in helping me to establish a new business in Bath called Peel2Save. Wendy put in the hard yards traipsing around businesses in Bath to sign up to the project, while her staff couldn’t have been more helpful or professional sorting out the IT challenges. I would happily recommend Zest”

Julian Tutt - Peel2Save

“Wendy has proven a valuable asset during the recruiting of new players. Wendy and her firm have helped new recruits find housing, schools, employment for partners and generally alleviated a lot of the stress involved in moving to a new environment. Once they have arrived Zest have also gone on to arrange pet sitting, baby sitting and a host of other things. Wendy has a bubbly character and always works with a smile, I would recommend her company without reservation”

Dave Guyan, Team Manager Bath Rugby

When faced with the ungodly task having to go through seven years of literally hundreds of petty cash receipts and no time to address the daunting task, I called upon
Wendy Manister and Zest Concierge to save the day. The offending items were whisked away at a moments notice and returned less than a week later in a state of perfect order and summarised on a spreadsheet into detailed individual years and months. The exercise allowed me to reclaim expenses far in excess of Zest’s extremely reasonable charges. If someone should have an area of their life that needs de-cluttering like this; is putting something tedious off, or needs anything doing urgently, I would urge them to contact Wendy for help immediately, they will not be disappointed

Andy Dodd

“I fortuitously met Wendy from Zest by chance at one of Nigel Botterill’s Entrepreneur’s Circle monthly meetings. I am launching a new business in Bath called Peel2Save, and she and her team have played a crucial role in getting things underway quickly and efficiently. Wendy’s sales skills, combined with Bridget’s unflagging IT effortsand project management skills have been brilliant, and I shall continue to use them for my business support needs in the foreseeable future. They’re a top team!”

Julian Tutt, Director of Peel2Save, 2011

Zest was contracted by Olton in March 2007 to support our team of Researchers and Analysts during our support to a Global company. Zest undertook comprehensive research of a complex and dynamic multi-jurisdictional litigation, often working to extremely tight deadlines. Our own researchers were under considerable pressure to ensure our clients we constantly abreast of emerging developments and Zest quickly and efficiently complemented the team, allowing senior management to reallocate tasks to permanent staff and ensure we were able to deliver our products on time and within budget, whilst hiring and training new staff.

Director, Olton, 2011

“The team at Zest Concierge managed to sort me out with a removal company, an electrician, a plumber, dog walkers, puppy classes, travel to and from London and even someone to do my ironing. It’s like the Bath yellow pages!”

Dave Attwood, Bath Rugby, 2011

“Zest has done an excellent job on reception at our regular business networking events. Wendy is quick when she needs to be when lots of people are arriving simultaneously, charming and personable in welcoming the guests, efficient in keeping the records, and intelligent when dealing with matters that are not the usual routine. Reliable, timely and professional I wouldn’t hesitate to recommend her services.”

James Tribe Director The Best of Bristol and Bath Ltd, 2011

“When first arriving in Bath from a different country we felt lost to say the least. Wendy was an immediate friendly face who started to help us understand our surrounding areas as we were about to embark on the flat hunting process. Prior to our arrival Wendy had also done some work of her own and had printed off a list of properties that suited our requirements. Wendy was in constant contact with us in the first few weeks and personally helped us visit properties for viewings as we had no means of transport in the first few weeks. This was invaluable and actually helped us secure the property we now live in. Wendy is a great source of knowledge. No matter how far reached you think your request is, Wendy seems to know someone who can help you; anything from baby sitters to satellite dish installers!! We have found Wendy a great help and I’m sure other families relocating will have a similar experience.”

Zoe Turner

ZEST is the best ! I use ZEST for a number of services and find that they excel in all ! Wendy and her team understand the true sense/meaning of ‘attention to detail’. They certainly make a light load of hard work and after all, they save you the time and effort in doing so and always undertake it with a smile. I would not hesitate in recommending ZEST to my business colleagues and friends – they are truly amazing. Thanks To Wendy for all you have done for us in the past and here’s to many more productive months/years together.

Mark Calter (Operations Director - http://www.oltonsolutions.co.uk)

I just wanted to thank you and the team at ZEST for organising such a splendid boat trip. Everything worked perfectly including the weather (the sun was shining and it was warm enough to sit on the open deck). Please pass on my thanks to your caterer for providing some of the most delicious canapés that my guests have ever eaten. Thanks too for the unexpected birthday card!
A WONDERFUL and MEMORABLE weekend made possible through your PROFESSIONAL SERVICES.

Dick Elsy

I have used Wendy to help represent the face of Chef for all Seasons and to help with our networking and she has proven to be worth her weight in gold. One thing about Wendy and the Zest team is they go that extra mile and then some, I feel Wendy really did deliver everything she said she would do and more, Zest Concierge is a great asset to any business and we will be back using Zest’s service again …… Thank you so much Wendy and the team for everything you have done.

Ray Brizell, Chef for all Seasons Aug 09

“On arriving in Bath at the beginning of June I was met by Wendy from Zest. Not only was she professional and friendly but was a wealth of knowledge regarding Bath and the surrounding areas. She was able to offer valuable advice from letting agents to personal trainers and helped not only me, but my wife to find our feet in settling in Bath.”

Ben Skirving, Bath Rugby

“I just wanted to thank you for all your help in making Rachel’s Hen weekend in Bath so amazing. All the girls loved our accommodation on The Circus so much, we are thinking of making an annual trip! The beauty treatments on Friday evening were a real luxury and set us up for the following night out. Your help arranging flowers from the ‘Groom to be’ were a big hit and a lovely surprise for the ‘Bride to be’ – they were really striking! It was really lovely to be able to call on your expertise, as being unfamiliar with the area made this a daunting task. I will definitely be recommending your services and you may hear from us again next year! Thanks a million for making the weekend such a success.”

Emma Griffiths

“The hen weekend organsied by Zest was just fantastic and full of so many wonderful surprises! The accommodation was first class, the pole dancing was so much fun and the chef was very personable I was particularly pleased with the fact that he also cleaned up afterwards! Please send our thanks for a wonderful meal! Thank you for your warm wishes and the chocolates, we all had such a good time and didn’t want to leave when Monday morning came round.”

Vicky (The Hen)

“I would like to thank you so much for all your help and organisation of the weekend, I couldn’t have done it without you ! The weekend was absolutely fantastic, we all had such a good time. The maps and itinerary you left at the accomodation were invaluable so thank you. The chef, pole dancing, beauty treatments and restaurant were all fantastic. There is no doubt that I would recommend Zest Concierge to anyone visiting Bath.”

Emma Waring

Many thanks indeed for coming to the rescue today and picking up, wrapping and delivering my mother’s birthday present at really short notice. She was delighted and we were both impressed by how friendly and helpful you were. It is so great to find someone who has a “can do” attitude and I cannot recommend your service highly enough! I have bookmarked your website for the next such occasion!

Kate Carmichael

“Using Zest Concierge is quite possibly the best decision I ever made in business. What started as a “Wendy” box of admin tasks I never got around to doing, has become the essential support that I simply could not function without.
As I have to be in New Zealand for some months, Wendy and her team are going to be looking after my business, my house and my dog. From a business perspective they will act as my UK face in all matters. From a domestic perspective, they will act as my property manager and loving dog fosterer.
The genius of Zest is that the various tasks get done, and I get one point of contact. Even better, with the incredible Zestranet, Wendy has an outstanding project management tool that makes it easy to communicate, regardless of location (or timezone!). Anything I need done, I simply assign to Wendy and the system notifies her, so she can allocate the work. Anything the Zest team need me to know can be notified through the system – no more hunting for emails or pieces of paper to remind me what I need to know.
Wendy has been an easy pleasure on every task from the most mundane to the most complicated. As a self confessed control freak, I thought it would be very difficult handing tasks to someone else – but it simply makes sense to pay Zest for work that I don’t need to do, and let me focus on what I do best. The truth is that Zest have been so much more efficient than I am at the tasks I have given them, that in effect – they pay for themselves.
As I prepare to leave, I know that my business, my house and my dog are in the best possible hands. That in itself, shows you the level of trust I have in Wendy and her team’s capabilities. Try them. You won’t regret it… and it just might be the best business decision you’ve ever made.”

Cara Tipping Smith, Director Copy Carats Ltd

“What would we have done without Zest Concierge when we first started King Bladud’s Pigs in Bath? I can’t imagine! Wendy was immediately to hand and set up systems for signing up sponsors and artists, answering enquiries and contributing good ideas. This was key to making the project the tremendous success it has become. Wendy has ideas and lots of good contacts, is ever helpful, patient and well-tempered. She is now helping us once again now that our website shop is producing more orders than we can handle.”

Gitte Dawson, Originator, King Bladud's Pigs in Bath 2008

“On Behalf of the ACA I would like to thank you for your contribution over the last few weeks. The success of the BAWA event and your assistance in organising the very popular ACA Exhibition at the Meet Your Navy event in such a short amount of time was greatly appreciated. As a small sign of our gratitude please accept one of our VIP gifts, a crystal block of the carrier to remind you of us.”

Andrew King Head of HR, Aircraft Carrier Alliance

“Thank you Zest for your invaluable help in supporting us before and during The Bristol Business Show 2008. CarbonAqua would not have made such a great impression without Zest. It all ran smooth and you kept us on top of all things that need to happen – but are often forgotten – before, during and after a show. I felt at all times that it was well under control and you were an integral part of the CarbonAqua team. You delivered an extraordinary service and I would have no hesitation enlisting your services again or endorsing you to anybody in the market for support during a trade show, exhibition or other marketing event.”

Mikael Baghammar, Regional Director CarbonAqua

“I found I was getting overwhelmed with words to describe how well our wedding went with your help. Thanks again, it really was appreciated. I therefore thought it best to keep it short and simple. “It was such a relief to know that the responsibility for our wedding’s organization had been entrusted to Wendy at Zest. Our confidence in her was greatly rewarded in the realization of our shared vision for the Perfect Day.”

Crispin and Hayley Keyzar

“Our first trip ever to Bath was memorable and fun thanks to Zest Concierge and the keen insight and personal knowledge of Wendy Learoyd. The hotel, restaurants, and special attractions were tailored perfectly to suit our request with several extra and very worthwhile points of interest provided. We appreciated the personal attention and the sincere effort to make our trip to Bath something special. Travel arrangements made by local people with local knowledge makes all the difference.”

Tom and Linda Halverson

“A few months ago I had finally got on top of all the stuff that was going on at work …. at last I had a little time on my hands to relax, maybe even catch up with a few “neglected” friends, possibly even play a little golf! In the mayhem of a busy period with work I had completely overlooked the important “stuff” and consequently found myself inundated with chores, bills to pay, my car was long overdue for a service, the soles on all my shoes had worn through and my annual tax return was getting dangerously close – My personal administration was a mess! I was left with little choice but to try and get some help restoring my “work life balance” – a phrase I had hitherto left to those who already had too much time on there neatly manicured hands! Admitting this weakness was not easy but …… I employed the services of ZEST Concierge, since then I can genuinely say I havent looked back. In just a few days my desk had become clearer, the important trivia (such an appropriate title for what I had always just called the stuff cluttering my life) had been taken care of And now, four months later I haven’t missed an appointment, my car is MOT’d / Taxed and my Golf handicap is down four shots. Lots more to say but I have to dash out now to meets some friends for a few beers and watch the Rugby, the first time this season!”

Paul Manister CEO Olton Solutions Ltd

Zest provides me with an ad hoc, fast and efficient service with regard to arranging travel plans and theatre tickets to doing shopping and collecting dry cleaning. They are brilliant for doing the things that need to be done and you just don’t have time to do them!! I couldn’t recommend them more highly.

Sara Child, Managing Director – SJC Recruitment and Training

We required organisation support for a major business conference, at particularly short notice. It became quickly obvious that Zest Concierge were able to quickly grasp what needed to be done and put in place plans and arrangements to make it all happen. Wendy became a vital member of the team and her professionalism and responsiveness played an important part in what was an extremely successful event.

Andrew King, Aircraft Carrier Alliance

Dear Wendy, Thank you so much for all your help and support with the ACA Management Conference. Having now experienced what was needed to make it the undoubted success it was, I shudder to think what might have happened had we not taken you on. Your style, efficiency, enthusiasm and hard work all contributed to a first class result and it was a great comfort to me to be able to leave the logistics of the event in such competent hands. I do hope you enjoyed it all as well and I very much look forward to working with you again.”

Richard Davis, Change Management Consultant